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Article: Leveraging Robotics Process Automation (RPA) for enterprise businesses


Author: Harkrishan Singh, 
              Director, Product Development,
              In2IT Technologies

Automation is changing the technology and manpower landscape rapidly in the present day context. The common narrative is the pain caused by automation; however automation provides tremendous efficiencies and allows even higher scale. Over the last few years, Robotics Process Automation or RPA is revolutionizing the way large organizations function.  RPA is helping immensely to administer business processes, IT support processes, workflow processes, and including remote infrastructure management. The essence of RPA is in providing improvements in accuracy and cycle time and increased productivity in transaction processing within businesses.

Robotic Process Automation (RPA) is the practice of implementing technology by configuring computer software “robots” to identify existing system that contains repetitive mundane tasks  by interpreting data, processing a transaction, generating responses and communicating with other digital systems.

Robotic process automation helps organizations to manage IT infrastructure remotely and consistently which ultimately creates faster processes and maximize output due the centralized control. Importantly Robotic Process Automation can improve service desk operations in organizations and it further improves the monitoring of network devices within the organization. This allows organizations to reduce error in processes and maximizes organizational efficiency. More importantly organizations can handle complex processes without hiring or training professionals.  

Robotic process automation also help organizations to consistently carry out prescribed functions of different types of projects and can also be customised scalability as per the project requirement. RPA also helps in expediting various back-end tasks of organizations like in finance & accounting, supply chain management, customer service, HR, and many others.

As Robotics Process Automation brings more technologically-advanced solutions to businesses across different sectors globally, organizations which adopt automation with definitely enjoy the fruits by way of reduce in operational costs, enhancing organizational efficiency and improving quality to a great extent.

Collaboration between automation and Artificial Intelligence allows organizations for dealing with complex projects and it ultimately equips organizations to attain complex capabilities.

Robotics Process Automation has come a long way from the initial days and has already been making disruption across industries.  Robotics Process Automation is helping organizations to transform the approach in their business activities, especially when it comes to scaling and streamlining processes. However, the market is yet to see the growth for deployment of Robotics Process Automation technologies in a greater extent. As the market is expected to continue to evolve even further, more innovative RPA solutions are predicted to emerge.

Harkrishan Singh, 
Director, Product Development, In2IT Technologies


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